Frequently Asked Questions

The Bakery

Where can I find you?

You'll find us at 11 Market Place, Downham Market, Norfolk, PE38 9DF. We're a neighbourhood bakery serving freshly baked goods, good coffee and seasonal treats.

What are your opening hours?

Our opening hours are Friday - Sunday 8:00 am – 2:00 pm.

What's on the menu?

We bake in-house daily, from much-loved classics to seasonal specials. Expect handmade pastries, sourdough bread, sweet treats and savoury options, with our menu changing throughout the year depending on what's fresh and in season.

What are today's specials?

Our menu changes with the seasons, so there's always something new to discover. For the latest bakes and what's fresh out of the oven, follow us on Instagram.

Do you sell out of pastries and bread?

Everything is made in small batches, so popular items can sell out. If there's something specific you're hoping to get your hands on, we'd recommend visiting earlier in the day or getting in touch with us before your visit.

Ingredients & Dietary Requirements

Where do your ingredients come from?

Good ingredients matter to us. We use organic flour from East Anglian growers, milled by Shipton Mill, Wildfarmed and Gilchesters, alongside organic cultured butter from Edinburgh Butter Co. We champion seasonal fruit and vegetables, sourcing locally wherever possible.

Do you cater for vegans?

Our menu changes regularly, so vegan options may vary. Please check our latest menu or speak to our team before ordering, and we'll be happy to let you know what's available.

Do you offer gluten-free options?

Our menu changes with the seasons, and some items may be made without gluten-containing ingredients. However, our bakery handles flour, and cross-contamination may occur. If you have coeliac disease or a serious gluten allergy, please speak to our team before ordering so we can explain the risks.

Do your products contain allergens?

Our bakes and dishes may contain common allergens, including gluten, milk, eggs, nuts, peanuts, sesame and other ingredients, depending on the recipe. As everything is handmade in a working bakery, cross-contamination may occur.

Please speak to our team about specific allergens before placing your order. We'll do our best to provide accurate information, but we cannot guarantee that any product is completely free from allergens.

Orders & Special Requests

Can I pre-order bread, pastries or cakes?

Please get in touch with us directly to discuss pre-orders and availability. We'll let you know what we can offer, along with any notice periods or collection arrangements.

Can I order a cake or something special for an occasion?

We love being part of a celebration! Contact us with your ideas, the date and the number of people you're catering for, and we'll let you know whether we can help.

Do you offer catering for events?

If you're planning a gathering, supper club, party or special event, get in touch to discuss your requirements. We'll be happy to talk through the options available.

Can I buy your products online?

Visit our website's Shop section to see what's currently available online. Product availability, ordering arrangements and collection or delivery options will depend on the item.

Events & Community

Do you host events?

We're passionate about bringing people together over good food. Keep an eye on our Events page and Instagram for upcoming supper clubs, markets, collaborations and other happenings at Mabel.

Can I hire Mabel for a private event?

Get in touch with details of your event, preferred date, guest numbers and what you have in mind. We'll let you know what options may be available.

Do you work with local growers and producers?

Absolutely. We're proud to support local growers and celebrate seasonal ingredients. We also have a circular approach to our community, swapping home-grown produce from customers for bread and pastries where arrangements allow.

Do you offer wholesale?

If you're interested in working with Mabel or stocking our products, please contact us with a little information about your business and what you're looking for. We'll let you know what may be possible.

Gift Cards & Getting in Touch

Do you sell gift cards?

Please contact us or check our Shop section for the latest information about gift cards and any available purchasing options.

How can I contact you?

You can email us at hello@mabelthebakery.com or use the Contact page on our website. You can also follow us on Instagram for the latest bakes, announcements and updates.

Still have a question?

We're always happy to help. Get in touch with the Mabel team and we'll do our best to point you in the right direction.

Good bakes, good people, no faff.